Personalized onboarding
For every agent user
Firstflow helps AI agent teams deliver personalized onboarding inside chat based on who each user is and what they need. Drive activation and retention from the first message.
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Agent
Online
More than a prompt.
A complete experience layer.
Anyone can add a welcome message. Firstflow gives you the infrastructure to activate, learn from, and grow your users — without rebuilding from scratch.
A welcome message or blank input
Structured in-chat flows that guide users to value
Users figure it out on their own
Progressive feature reveals at the right moment
Unstructured chat or external forms
Native step-by-step flows inside the conversation
No mechanism
Per-message like/dislike with optional reason
Support ticket, days later
In-chat report with full conversation context
No visibility
Slack notifications and webhooks in real time
None
Engagement, completion, drop-off, and feedback trends
One-size-fits-all
Flows adapt to each user's behavior and milestones
| Capability | Without Firstflow | With Firstflow |
|---|---|---|
| User onboarding | A welcome message or blank input | Structured in-chat flows that guide users to value |
| Capability discovery | Users figure it out on their own | Progressive feature reveals at the right moment |
| Input collection | Unstructured chat or external forms | Native step-by-step flows inside the conversation |
| Response feedback | No mechanism | Per-message like/dislike with optional reason |
| Issue reporting | Support ticket, days later | In-chat report with full conversation context |
| Team signals | No visibility | Slack notifications and webhooks in real time |
| Measurement | None | Engagement, completion, drop-off, and feedback trends |
| Personalization | One-size-fits-all | Flows adapt to each user's behavior and milestones |
Design in-chat flows, connect Slack, capture feedback — without rebuilding from scratch.
Book a demoFrequently Asked Questions
Firstflow is an onboarding and activation layer built for AI agent products. Instead of static tooltips or generic walkthroughs, Firstflow delivers personalized onboarding, surveys, announcements, issue reporting, and feedback collection directly inside the chat — right where your users already interact with your agent.
Traditional tools overlay on top of your UI with popups, modals, and banners that interrupt the user flow. Firstflow works inside the conversation. Your agent guides users through onboarding steps, collects feedback, announces features, and handles issue reports — all within the chat experience your users already trust. No context switching, no extra UI chrome.
Teams building AI agent products — whether its a customer support agent, a coding assistant, a sales copilot, or any chat-based AI. If your users interact with an agent, Firstflow helps you onboard them, collect insights, and drive activation without building it all from scratch.
Firstflow detects user attributes like role, plan, and behavior to customize the onboarding flow. A Product Manager sees a different first-run experience than a Developer. Each user gets a checklist, capability recommendations, and guidance tailored to how theyll actually use your agent — all delivered conversationally by the agent.
Firstflow covers five core use cases: personalized onboarding flows, in-chat surveys (NPS, session star ratings), contextual feature announcements, one-tap issue reporting with automatic Slack routing, and per-response feedback collection with thumbs up/down and sentiment tracking. Each works inside the chat — no separate tools needed.
Most teams are live in an hour. Firstflow provides a lightweight SDK that sits alongside your existing agent framework. You define flows, surveys, and announcements in the dashboard, and the agent delivers them automatically based on your targeting rules. No rearchitecture required.
When a user hits a problem, the agent proactively offers to capture it. Firstflow collects the context — what the user was doing, conversation history, and a structured report — then routes it to your team via Slack or your ticketing system. Your team gets actionable bug reports instead of vague complaints.
Yes. Firstflow tracks completion rates, drop-off points, survey responses, feedback sentiment, and time-to-first-value per user segment. You can see which flows drive activation, which steps lose users, and where to optimize — all from a single dashboard.
Get The best agent experience today
Drive user adoption, engagement and retention
from the first message.